Estimated Delivery Time
| Delivered Countries |
Estimated Shipping |
| United States |
5-10 Business Days |
| Canada |
8-12 Business Days
|
| Australia |
5-8 Business Days |
| Singapore |
3-5 Business Days |
| United Kingdom |
5-10 Business Days
|
| Southeast Asia |
3-5 Business Days |
| Europe |
5-10 Business Days
|
Shipping Cost
Free Shipping on Orders over $59. Standard Shipping Cost is $6.9.
Processing Time
Please allow up to 2 business days for your order to be processed and shipped. Once processed, the parcel will be dispatched to carriers.
Wrong Information
To correct or change your address, please submit a Contact Form or email joocyee.service@joy-group.com as soon as possible. If your order is still processing or just shipped, we can notify our shipping partners to update the address.
If the order has already shipped, address changes are not possible. Please contact your local postal service or carrier once the package arrives in your country for assistance with address changes or pickups.
Customs Duty & Tarif
Policies on duties and tariffs differ in different countries. It is the customers' responsibility to pay the required taxes and fees of your local government.
The price on our website does not include customs duty and tariffs. Please note that these charges are paid to your local carrier or government, and are not charged by Joocyee. Thus, they cannot be refunded.
For detailed local duties and tariffs information, please kindly consult your local custom.
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